Website Privacy Notice

Effective date: 15 November 2026. Data controller: PT Patramas Global Techindo, Grha Patramas, Jl. Pahlawan No.104, Citeureup, Kab. Bogor, Indonesia 16810.

1. Personal information we collect

When you contact us, we may receive your name, company name, work email address, telephone number, project requirements, specifications and any other information you choose to submit. Limited technical information such as IP address, browser and access logs may be processed by our website hosting and security providers.

2. Purposes and lawful grounds

We process contact information to respond to enquiries and RFQs, provide information about our services, prepare technical and commercial proposals, and manage legitimate business communications. We rely on the lawful bases applicable to the relevant activity under Law No. 27 of 2022 on Personal Data Protection (UU PDP), including steps taken at your request before entering into a contract, legitimate interests where appropriate, and consent where required.

3. Online enquiry and service providers

Our secure enquiry form may use Cloudflare Turnstile for abuse prevention and a designated email-delivery provider to send your message to our sales team. The form does not transmit a submission unless the service is enabled. The website also uses Cloudflare for hosting and security. Google Fonts are loaded when website pages open; this can result in browser connection information being shared with Google. If you follow an external link, that provider's privacy terms apply.

4. Retention and safeguards

We retain enquiry records only for as long as reasonably necessary to respond, maintain business records or comply with applicable legal obligations. Unrelated submissions should be reviewed for deletion within 12 months, subject to any applicable retention requirement or ongoing business relationship. We take reasonable technical and organisational measures to protect information, while recognising that no online transmission is completely risk-free.

5. Access, correction and other rights

Subject to applicable law, you may request information about processing of your data, request access or correction, seek deletion or restriction, withdraw consent where consent is the lawful basis, and exercise other rights available under UU PDP. We may need to verify your identity and consider legal exceptions before acting on a request.

6. International processing and transfers

Cloud-based service providers may process technical or enquiry information outside Indonesia. Applicable safeguards and contractual arrangements will be considered in accordance with Indonesian law and service-provider agreements.

7. Contact and updates

To raise a privacy question or submit a data-subject request, email pgt@patramas.com or contact our office at Grha Patramas, Jl. Pahlawan No.104, Citeureup, Kab. Bogor, Indonesia 16810. We may update this notice when our services or processing practices change.